Do you want to learn more about Southwest Flight Delay Compensation? Due to bad weather or technical difficulties, an airline may postpone or cancel a flight. To maintain customer rights, these airlines must abide by rules mandating them to compensate their passengers for delays or cancellations. For instance, Southwest Airlines, based in Dallas, has a procedure it follows in the event of unanticipated flight delays. Travelers in this situation have a variety of realistic choices at their disposal, including the option of rebooking a ticket.